This course is intended to equip participants with the skills and knowledge in supervising teams at work and be able to put it into practice at their workplaces.

OBJECTIVE OF COURSE

On successful completion, the participants shall be able to:

• Identify the different types of teams to meet organizational goals and objectives as well as explain and apply the techniques to form a team, develop a team’s potential, set team goals, facilitate a team and resolve any issues which may arise during the formation of teams.

• Explain and apply techniques to manage a team at the workplace so as to achieve the team’s goals and also apply the appropriate methods to resolve any conflict which may arise in the workplace.

• Explain and apply techniques to maintain team performance.

COVERAGE OF COURSE

The WSQ Certified Operations Professional – Supervise Teams at Work Course covers the following topics:

• Work Teams Formation

• Leading Workplace Team Activities

• Maintaining Team Performance

• Case Studies

CERTIFICATION: Certificate of Completion will be issued to participants who have successfully completed the course.

DURATION: 3 Days